Delivery of the products

S.E.I. Distribucija D.O.O will send the goods ordered by the customer, by courier to the indicated address, approximately within 24 working hours from the order acceptance. The delivery generally takes place after 4 working days.

The courier delivery time is from Monday to Friday from 9.00 a.m. to 17.00 p.m. Orders received on Saturday and Sunday will be processed the following Monday; orders received during holidays will be processed the next working day.

In any case, the delivery times are provided for information purposes only and are therefore not binding. The Courier is responsible for the delivery. S.E.I. Distribucija D.O.O undertakes to collect any claim for failed or delayed delivery of the products through the Customer Service and, if necessary, to assist the Customer in protecting his rights as per Law.

The courier in charge will make a delivery attempt during the day. If the courier does not find anyone at home, he will leave a non-delivery notice with a telephone number to contact.